On this episode Sean Z and Shane talk about how their power conversations are the number one strategy to drive results. The guys will go into examples, scripts, and tactics for loan officers to be successful in their conversations with consumers.
3:20 Back to basics
6:40 Power conversations
10:05 Setting the tone
20:40 Don’t make the process about you
Takeaways:
Setting expectations as part of your intake process is one of the best things you can do for your business.
Develop a framework for your power conversations so they are easily repeatable for your and your team.
Using a CRM to take notes helps you streamline your process and not create a bad experience with making them repeat themselves.
Asking questions allows you to probe deeper and learn more to help you convert.
Don’t waste consumers time by only talking about yourself and what you do.
Quotes:
“The number one thing I focused on with leads is having a powerful intake conversation.”
“My goal is to know this person better in 30 minutes, than their agent knows them.”
“Each call is about setting expectations and resetting expectations.”
“The fact is that consumers don’t give a crap about you. They just want the best deal.”
“All the money you make in a transaction is in the follow up.”
Show Links:
Community Platform: www.BecomeNL.com
Strategy Call: www.NLStrategyCall.com
Podcast Partner: https://mortgage.leadpops.com/nextlevel/
Social Media:
Facebook - https://www.facebook.com/NextLevelLoanOfficers/
YouTube - https://www.youtube.com/channel/UCwSyHzkvBri1YWJSH7df1CQ
LinkedIn - https://www.linkedin.com/company/next-level-loan-officers/about/